The SEO Path to Becoming a Great Funnel Owner

The SEO Path to Becoming a Great Funnel Owner
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Posted by searchbrat

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

There has recently been a lot of great discussion around the role of an SEO and how SEO strategies are evolving to include more tactics (PR, Social, Content, CRO, etc.). In my opinion, the role of an SEO hasn’t changed much as the focus is still on driving more organic traffic to their client’s sites.  If SEO consultants want to own more of the funnel, their title will need to change to support a more expansive role that includes multiple channels, rather than changing what the term "SEO" itself means.

A background in SEO definitely provides a solid foundation to take ownership of integrated marketing campaigns that encompass a lot more of this:

For this post, I am going to focus on two key areas of SEO from a presentation I recently gave. They are:

  • Beyond keywords
  • Content that works

My main goal for this post is to show how strong SEO’s have the skills to become great funnel owners, without having to change the term SEO. Let's get started!

1. Beyond keywords

What good SEOs already do:

Model search behavior across the funnel

Good SEO’s are already skilled in the art of modeling user search behavior across a search buying cycle. They look to identify what language prospects are using relevant to their business. How they refine their search at each stage of the cycle and what the potential competition is for each of their target phrases. This helps identify what keywords a business can complete for (taking budget and resources into account), what content should be developed for each phrase, and what are the target keywords for their link building strategy.

Good SEO’s will:

1. Use PPC data

SEO’s will create exact match Adwords campaigns for the keywords they've identified for a business. This gives them an estimation of potential traffic and conversions (whatever that may be for a given site). This would only be an estimate as there are big differences between PPC and Organic click through rates.

2. Measure head vs long tail

They use advanced segments in Google Analytics to split this traffic out by keyword length (get advanced segments for keyword lengths here). This allows SEO’s to bucket keywords into head, body, and tail, adding competition stats and potential ROI.

3. Track top of funnel keywords

They pay close attention to data from sources like Google Trends and Google Instant (UberSugget.org) to look for top of funnel keywords that are not mapped against commercial intent, but instead whose sole purpose is to attract people in the awareness stage and begin to grow the brand online.

4. Create keyword funnels

Good SEOs will map keywords across the buying cycle of a business, including lots of extra information about those keywords. In this example, we have simply added the potential revenue from that keyword and keyword difficulty from the SEOmoz tool of the same name. The keyword marked green is one whose search volume is rising fast (data from Google Trends).

5. Create content maps

The great SEO will take all this data and either map it against existing content, or create new content suitable for the target key phrase.

The smartest SEO may even start thinking about why certain pages will attract links and build this into the design.

If you need more information on keyword research, you can check out:

I want more of that funnel

What great funnel owners do:

Model the whole customer

Likely due to my background in software development, I am obsessed with persona modeling; I’ve talked about this previously on SEOmoz here and here.

Persona modeling is nothing new, and smart marketers have been using them to help with brand marketing, website design, and UI for years. In fact, SEOmoz did a great whiteboard Friday on the topic back in 2008 with Ian Lurie and Rand Fishkin sporting some very groovy hair!

Persona modeling is a critical task conducted by great funnel owners, and SEO’s can definitely apply their skills to provide this function.

In today’s data driven world, there are so many places to acquire data about your potential customers:

 

I’ve labeled these strategies either easy or hard to implement based on my experiences. What type of data you get back is heavily dependent on the market you are in. (Note that I put a question mark against psychographic data in Facebook as this is something I’ve only recently begun to look at, thanks to all the great information from @aimclear in sources like this post, this post, and his MozCon session.)

As Ian mentioned in the video above, a lot of persona modeling will still rely on gut instinct. With all this data, you can start to validate your guesswork and pivot much quicker. For example, if we use the seven steps Ian gave in the Whiteboard Friday video (see below), we can see where our data can be applied to help validate our guess work (think how much more data we have for our prospects since that video was made):

 

Bonus Tip: When at step one (brainstorming), I highly recommend Simon Sineks Ted Talk, Start With Why. This talk helps focus your mind on the type of people you are trying to attract. You define why your company exists and what your vision is, and outline how to find people who share that vision. For example, SEOmoz is famous for TAGFEE. They believe in being totally transparent, over delivering on everything they do, and building a world-class community of smart SEOs. You can see how that influences the type of marketing they execute. If SEOmoz started with the “What?” e.g. "We build great inbound marketing tools, come and get them," they may not have been as successful as they are now or attract the type of customers they currently do. Starting with "why" will help you tremendously. 

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